We will collect the information that you decide to share when communicating with us. This could be when you make a donation, buy some goods, or sign-up to volunteer, receive emails or newsletters. We collect this so that we can communicate with you in the future. We won’t go looking for personal information, such as your personal telephone number, if you haven’t provided this. We may use the Royal Mail’s postcode finder or the electoral roll to check the accuracy of the address we hold.
We collect general information about visitors to our website using cookies, including which web pages they look at and for how long. This helps us to make our website better and more relevant for visitors. This information is anonymous and cannot be used to identify people. Please see our Cookies policy for more information. We take a similar approach with the emails we send, tracking how many are opened, and how many people click through to our website. This helps us make our emails better and hopefully more enjoyable for you.
We also receive information about you when you interact with third-parties with whom we work:
From time to time we may compare the data we hold to nationally-held registers which provide information about when people are deceased or have moved home. It’s important to keep the information we hold accurate and up to date and this helps to ensure we don’t waste money sending information to people who have moved away.
We may ask you for certain pieces of information to ensure we communicate with you in an appropriate way and only send you relevant information about the work of The Leprosy Mission. This includes:
Sensitive personal data
Data Protection regulations recognise some information as ‘sensitive personal data’ or ‘special category data’. This includes, but is not limited to, information which reveals your health issues, race or ethnic origin or your religious beliefs.
The Leprosy Mission is a Christ-centred organisation, ministering the compassion and love of Jesus to all those it serves. As such we may collect details about your church affiliations in order for us to understand and develop local church relations that help us further our charitable purposes.
When you share personal information with us we will keep it confidential within The Leprosy Mission and ensure that we process and treat such sensitive personal data with the greatest of care and in accordance with the current Data Protection regulations.
We aim to make it as easy as possible for you to understand what we do with the information that you share with us. We will use the information you provide in the following ways:
You have the right to change your mailing preferences or to ask us not to contact you again. You can do this by simply contacting us using the details set out above.
At times, your information may be stored on computers in the USA rather than the EU. Under the General Data Protection Regulation, any data transferred to a third country will only be authorised if the said third country provides an adequate level of protection.
The Leprosy Mission Northern Ireland is part of The Leprosy Mission International, a fellowship of 28 countries. It also has a wholly owned subsidiary, The Leprosy Mission Trading Ltd. We will not share personal information outside of that group of organisations. The Leprosy Mission Northern Ireland is committed to ensuring that its overseas partners have adequate levels of data protection safeguards when processing your personal information and we will only allow data to be processed outside of the European Economic Area (EEA) if those safeguards are in place.
We sometimes use other companies to help us, for example, to mail out a newsletter, but we only provide these companies with enough information so they can do this piece of work, and we have a legally binding contract with them.
We promise to make all reasonable efforts to keep your details secure and will only share them with companies working on our behalf. Except as required by law, we will never share your details with other organisations to use for their own purposes.
We love to keep supporters updated on how they are helping leprosy-affected people regain health and dignity. The lawful basis for our processing of your data is called ‘legitimate interest’ – it means that you have shown your support for our work and it is reasonable for us to think you will wish to hear more.
Emails: We will ask you for your permission to contact you by email for marketing purposes.
Telephone: We may contact you by telephone to thank you or to ask for your support or help. If your number is registered with Telephone Preference Service we will only call you if you have given us permission to do so.
Postal: We send information about The Leprosy Mission by mail unless you have told us that you would prefer not to receive such information by post.
We will only send you communications you would reasonably expect or have agreed to. If you wish to change the way you hear from us, or what we send you, or if you do not wish to receive any further communications from us, you can contact us on 029 9262 9500 or by emailing email@example.com
Data regulations give you the right to:
Sharing feedback or concerns
Please do contact us if you ever wish to raise a concern about The Leprosy Mission’s handling of your personal information or feedback to us anything that you think we have done well.
You also have the right to lodge a complaint with the Information Commissioner’s Office about how we manage your data, www.ico.org.uk
As noted above, you are free to unsubscribe at any time.
In order to make a donation online, you will need to give us certain personal information. Our website uses a secure SSL connection to encrypt and process your card details and we will need certain personal information: name, email address, telephone number, address, credit card type, number, expiry date and CVV value. We store your contact details in our customer database, but we do not store your full credit card details nor share our supporter details with any third parties. Online donations are also subject to Blackbaud Merchant Services policy which can be accessed on their website www.blackbaud.com
The Leprosy Mission Northern Ireland, 2a Queens Road, Lisburn BT27 4TZ
Registered Charity No: NIC106322 A Company Limited by Guarantee registered in Northern Ireland No: NI640401